The partnership between Userbot and smeup aims to create an Italian center of excellence in Artificial Intelligence, thanks to the fusion of skills, business experience and advanced technologies. Thanks to its proprietary and patented artificial intelligence-based technology, Userbot offers smooth and natural conversations. The responses, which can be generated at any time, are personalized, in all languages, without errors and without waiting times and create an unparalleled user experience.

Userbot’s customer service and support solutions are:

• secure – innovation meets the best security measures, guaranteeing total data protection;
• integrated – with all the main contact channels: Website, WhatsApp, Messenger, Mobile App, Telephone and Totem;
• smart – Userbot’s AI engine learns from documentation and retrieves information from business systems to provide relevant and accurate responses;
• versatile – whether you operate in the B2B or B2C market, Userbot provides intelligent, automated and personalized support;
• convenient – automate repetitive processes and simplify the management of interactions with customers;
• easy – training Userbot’s artificial intelligence is like writing on a piece of paper: just enter the questions and answers and the AI ​​will automatically deduce every variation, learning from conversations with customers to generate new answers to new questions.